Entry Forms


  1. Please submit your entry to the 6th International Best Practice Competition by 5.00pm, Friday 9th November 2018. You will receive notification on whether your entry has qualified for “Round 2: Present Your Best Practice” by Friday 16th November 2018. If successful you will be requested to pay the Entry Fee by Friday 30th November 2018 and invited to give a presentation on your best practice at the 6th International Best Practice Competition and 2nd Organisation-Wide Innovation Award which will be held at the Global Organisational Excellence Congress, Abu Dhabi, UAE, 10-12 December, 2018.
  2. If you have any questions please email Dr Robin Mann, r.s.mann@massey.ac.nz.
  3. To enter the International Best Practice Competition complete the Best Practice Entry Form. Describe your good/best practice – this good/best practice may relate to a managerial practice, process, system or initiative within your organization. (Note, there is a separate form to enter the Organisation-Wide Innovation Award)
  4. When entering the Best Practice Competition try to think of an innovative or beneficial practice that you are proud to share with other organizations. When recording a best practice be specific and focus on one best practice. For instance, don’t submit a best practice on your organisation’s “Business Excellence Approach” or “TQM Journey” which may encompass everything your organization does. If you want to focus on a large change management programme then focus on a certain aspect of it that has made it successful, for example, “leadership commitment” or “stakeholder communication”.
  5. Submit practices that you think organisations from other industries can learn from and apply (these will be favoured)

A few examples of best practices previously submitted are:

  • Developing an outstanding place to work, using a work environment survey as a tool
  • Excellence in Learning and Development
  • Creating a business intelligence system which delivers insight from every angle
  • Reinforcing Values
  • Morning Meeting Protocol
  • Leadership Development Program
  • Service Excellence – Making Every Contact Count at Public Counters

If a best practice can be broken down into more than one practice consider whether to submit more than one entry. Your organisation may submit up to three entries to the Best Practice Competition, a separate entry fee applies for each successful best practice.

The form below shows the questions on the Best Practice Entry Form.


A maximum of 5 pages in total should be submitted at Calibri font size 10. Pictures/graphs/diagrams can be submitted but are included in this page allowance. As a guide allow half a page for each question.

1. Title of Best Practice
2. What process/area of your organisation does your Best Practice impact upon? (up-to 3 areas can be given) Process/areas:
1. Leadership (vision, values, developing leaders, ethics, governance)
2. Social and environmental responsibility (surpassing regulatory requirements/engaging with the local community)
3. Strategic planning and deployment
4. Customer and market focus (understanding customers, building customer relationships, marketing)
5. Seeking, connecting and forming international partnerships for export growth
6. Performance measurement (selecting measures, analysis, reporting, balanced scorecard, triple bottom-line)
7. Benchmarking (performance and best practice benchmarking)
8. Knowledge management and information technology
9. Education, training, development and learning
10. Employee teams, empowerment, motivation, and satisfaction
11. Health and safety
12. Process management and improvement (six sigma, QC, QA, and quality management)
13. Innovation (in products/services and processes)
14. Supplier relationships and partnerships
15. Standards and certification (IS0 9000, IS0 14000 etc)
3. Description: What exactly is the best practice? What makes it stand out? Describe the best practice clearly. Is it an operational or managerial practice, process, system or initiative? How important is it to your organisation? How many staff and/or customers or suppliers does it affect?
4. Level of deployment: Is the practice used throughout your whole organization or just one part of the organization? How was it designed and implemented? How well is it understood and applied by relevant personnel? How long has it been deployed?
5. Innovation: What is innovative about the practice? Is it a new practice, is it a practice that you gradually improved over time, or is it an idea or practice that you adapted from another organization?
6. Best Practice performance: Describe the non-financial and financial benefits that have resulted from implementing the practice? For example, non-financial (increased motivation or satisfaction, reduced staff turnover, greater productivity, less complaints) and financial ($ saved, % increase in revenue).
7. Best Practice evidence: Has the practice been validated as a ‘good/best’ practice? For example, was it adapted from another organization through benchmarking, have you compared the practice and its performance against benchmarks, have you received any recognition or award for the practice or do you believe it is a good/best practice based on your own experience?
8. Review/next steps planned: How will the best practice be sustained or evolve as necessary?


A) If my organisation’s entry is successful in Round 1, we are willing to participate in Round 2 and give a presentation at the 6th International Best Practice Competition, Abu Dhabi, UAE, 10-12 December, 2018. We understand that Round 1 is free and Round 2 requires the payment of an Entry Fee by Friday 30th November 2018. Payment enables two people free entry to the whole conference including the Congress Gala Dinner and the provision of two free passwords to the BPIR.com for one year’s access.
B) I understand that the name of my organization, the best practice title, and the name of the process area will be published on the Competition website should we qualify to Round 2. If we do not qualify we understand that our organization’s name and entry will not be published.
C) I understand that if we qualify to Round 2 our presentation will be recorded on video, and that all Round 2 participants will have access to these and our entry form. These will be made available in a secure and private area of the BPIR.com website. This is in the spirit of sharing best practices. After 10 days the videos and entry forms will be made available to all members of the BPIR.com unless I inform the organisers not to do this for my organisation’s entry. The BPIR.com is a benchmarking and best practice website that is owned by BPIR.com Limited. I understand I will be notified if there is interest in publishing my organisation’s best practice on another website.


Organisation name
Department or Team Name (optional field to complete)
Name of contact person
Email address
Telephone number
Address of organisation
Number of full-time-employees

Finally, please advise who or which organisation first made you aware of the Best Practice Competition:


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